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It’s started!
Are your customer communications truly understood or simply delivered?
The regulatory landscape has fundamentally changed. Today, organisations are expected to prove that every communication is clear, consistent and drives fair customer outcomes. With increasing levels of customer vulnerability and complexity, the risk of misunderstanding has never been higher.
Join Paragon's Strategic Director, Ross Kittlety and Quadient's Head of Financial Services Damian Parker, in this 40-minute session that will show you how to move beyond compliance and design communications that actively support, protect and empower your customers.
What you'll learn:
- What regulators now expect from organisations
- How vulnerability is reshaping communication strategies
- Embedding auditability and measurable outcomes into every process
- Using personalisation to improve comprehension
- Embedding Duty of Care into every interaction
- Aligning technology, operations and design
Join us live- Coffee's on us! Attend live and enjoy a £10 Starbucks voucher as a thank you.
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